Root Cause Analysis – Give Me the Proof to Stop the Blame Game
AppEnsure uses a sophisticated anomaly detection algorithm to automatically deliver root cause analysis when an application deviates from its normal response time. First, it validates the deviation and then deep diagnostics are triggered to analyze the event. Hop-by-hop segments are compared against their historical norms to identify which specific segment has greatly reduced the application performance. This triggers an alarm and delivers a remedy for IT Operations to restore service to the expected SLA.

Additional Resources
APM Experts White Paper:Application Response Time for Virtual Operations
CTO DEMO: Perfecting End User Experience in Citrix Environments
AppEnsure Use Case:Troubleshooting Citrix Environments