AppEnsure does many things well when it comes to helping IT Operations perfect the performance of your applications running on complex infrastructures. Common uses and benefits for the AppEnsure solution include:
Improve end user experience in Citrix environments
XenApp is the industry-leading solution for virtual application delivery to users. But, sometimes when users complain and problems occur, Citrix is wrongfully blamed. AppEnsure gives IT Operations the ability to quickly identify the “real” problem causing poor load times and response times that effect company productivity. It stops the fingerpointing and focuses on fixing the real problem. AppEnsure works in multiple complex environments including Citrix running on VMware.
Diagnose infrastructure impact on application performance
AppEnsure helps IT Operations troubleshoot private, hybrid, or public clouds so they can perfect the performance of the application running on them. AppEnsure gives visibility and control by collecting Layer 2 through Layer 7 data and understanding the normal and abnormal application behavior for response time and throughput hop-by-hop and end-to-end.
Deliver next-generation SLAs based on response time
Service Level Agreements (SLAs) for business applications are important so that real data can be reviewed to determine if what is promised is what is being delivered. AppEnsure, which looks at every hop end-to-end, provides response time metrics which can be even more valuable in determining if service levels are being met instead of simple resource availability metrics.
Reduce MTTR in highly complex and virtualized environments
Time is money. As infrastructures have become increasingly complex and multiple tiers of virtualization such as Citrix on VMware have been deployed, finding and fixing problems must be done quickly. AppEnsure give IT Operations real-time information on key metrics to dramatically reduce Mean Time to Resolution (MTTR) in highly complex virtualized and cloud environments.
Baseline normal user experience
Everything looks green in your monitoring tools but users are still calling to complain about poorly performing applications or long response times simply describing their problem as “It’s slow.” IT Operations have little information to investigate when the finger is pointed towards them. AppEnsure helps define “normal” performance for any given min/hour/day/week/month of an application from a user’s perspective.
Determine root cause of performance deviations
If normal behavior of an application starts to deviate, IT Operations needs to be the first team to know. AppEnsure analyzes real time metrics by measuring response time for every hop throughout an infrastructure to determine normal behavior for every application. When performance deviations are detected, AppEnsure produces alerts to show where the problem is located and provide a diagnosis of the root cause often times before the user even knows.
Understand response times in all locations
As if a dynamic, complex infrastructure wasn’t already challenging enough to manage, adding humans into the mix will always produce unpredictability. A single user demand load may affect all other users in one location or many other locations. AppEnsure can help IT Operations quickly determine the root cause of abnormal application behavior on the infrastructure – a specific user’s actions – affecting application performance for other users.
Identify impact of continuous change in production
Going from a testing environment into production with an application will always have unpredictable challenges. AppEnsure helps by baselining application performance before and after releases to instantly pinpoint adverse results due to changed application and infrastructure interactions.
Recorded Webinar:Perfecting Application Performance in Citrix Environments
AppEnsure Use Case:Troubleshooting Citrix Environments
AppEnsure Use Case:Reduce MTTR
AppEnsure Use Case:Resolve VDI Problems